Guarantees / Returns

As an electronic recommerce company, we've created a more user-friendly environment for you. It's also an excellent opportunity for us to grow as a company and make an impact in our community. By placing an HD video camera system, capturing the opening and receiving of your shipment, we can ensure and document our steps. Should your item fail to function or any issues arise, we can refer to the video footage.

Returns Policy: You may return most items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) or merely not satisfied with the product.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

SECURITY IS TOP PRIORITY: We will send you a reminder to delete personal information before shipping your device. Any devices we receive assured we will remove all personal information.

We believe in valuing your time by offering a NO-RISK guarantee. When you submit a form, we will respond with a quote. We guarantee the full price quoted provided it meets our Terms and Conditions. If we need to revise the quote, you can have it returned to you FREE of charge if you are not completely satisfied.